August 1, 2024 Yen Lily

How to troubleshoot Octane error 'a valid internet connection is required to activate'

When starting Octane on your machine, sometimes you may encounter the error ‘a valid internet connection is required to activate’, although your internet is completely fine. It’s a very frustrating issue which prevents you from starting your work. In this article, iRender will try to find some solutions for this error. Let’s check it out.

Troubleshoot Octane error 'a valid internet connection is required to activate'

Check your internet connection

It’s simple as that. The issue might be caused by a unstable internet connection. You should check if it’s connected. Sometimes, you can change to a cable internet instead of wifi or vice versa.

Turn off your firewall

You can turn off your firewall or grant passthrough firewall to anything that looks like octane .exe, including services. There’s case where firewall blocking your Octane files, making it impossible to connect.

Reinstall or downgrade Octane

This is one of the solutions for this issue. You can try both: reinstall your Octane from the scratch or try installing older version of Octane. Remember to uninstall all the other Octane versions you have on your machine before doing this.

Try VPN

Sometimes it helps when you try running Octane and your DCC software with VPN. However, when you try them without VPN, it cannot run.

iRender - the best cloud rendering solution for Octane

We hope this article can help you to troubleshoot yourself the issue “a valid internet connection is required to activate” when you use Octane. You can apply these solutions, and if it still persists, you should contact OTOY at [email protected] and report the issue to them.

If you use Octane and want to deliver quality and speed, don’t hesitate to check out iRender – the best cloud rendering solution for Octane, where you can use the fastest RTX4090/3090 card.

Check out these articles to know why RTX 4090 is still the best for Octane rendering: Top GPU for Redshift, Octane and V-Ray in 2023 and Compare RTX 4090 vs RTX 6000 Ada vs RTX A6000 for content creation

Let’s see some of iRender’s tests with Octane:

Not only those powerful configuration, iRender also provides you more services. Free transferring tool named iRender drive for macOS or Linux users. For Windows users, we recommend using our all-in-one application iRender GPU to work, and you don’t need to come to our website. Our price is flexible with hourly rental which has pay-as-you-go basis, daily/ weekly/ monthly subscription with discount from 10-20%. Plus, you have 24/7 support service with real human who will support you whenever you encounter an issue.

If you use Cinema 4D, kindly create a remote machine with Cinema 4D pre-installed and you are provided one license free. Regarding Octane, you can transfer your own license, or contact us if you want to use our license. Our 24/7 staff will advise you on how to use it.

Register an account today to experience our service and enjoy a very big promotion 100% bonus for new user. Or contact us via WhatsApp: (+84) 916806116 for advice and support.

 

Thank you & Happy Rendering!

Source: render.otoy.com, reddit.com

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Yen Lily

Hi everyone. Being a Customer Support from iRender, I always hope to share and learn new things with 3D artists, data scientists from all over the world.
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