October 4, 2021 Maddie Quach

iRender Update - New feature: iRender Helpdesk

Hi beloved users at iRender! If you have been using the service and following the recent developments of iRender, you will surely know the birth of many new features to improve convenience in using our service. In this post, we are glad to introduce our valued customers to a new application, developed by the iRender team, called the iRender Helpdesk.

This app enables you to keep track of the number of iRender points (iRps) you are usinghow many are left. More importantly, notify you with an alert when your balance does get close to running out without logging into the iRender console (coming soon). In addition, the iRender Helpdesk allows you to shut down the remote server in several ways. You can choose either normal shutdown or scheduled shutdown or shutdown to clone.

With new images

For new server images created, the iRender Helpdesk has been integrated into your server images. As a result, it is available on any remote server you connect. To open the iRender Helpdesk, double-click its shortcut icon on the Desktop.

With old images

In case does not appear on the Desktop of the remote server because your images were created long time ago, please follow the instructions below to install this app:

1. Open X drive on the remote server  » copy iRender Helpdesk folder to Desktop.

2. Unzip the iRender Helpdesk file » install it.

After copy  iRender Helpdesk file to the desktop, let’s unzip it to install the app.

Here is the user interface of the iRender Helpdesk:

From the daily positive contributions of customers, iRender Team integrates the most convenient features into iRender Helpdesk:

  • Account balance control: View the total number of iRps and iRps spent
  • Shutdown: Normal shutdown
  • Shutdown-clone: Shutdown to clone – create a new image with same softwares as the current image.
  • Scheduler: Set timer to shutdown
  • Low balance warning: Get notified when your balance is running low (coming soon)

All the efforts of the iRender Team come from constructive contributions from every single customers so we always hope you will have the most enjoyable experience while working with iRender. If you have any questions, please contact us via WhatsApp: (+84) 912 785 500/ email [email protected] for advice and support.

iRender – Happy Rendering!

Related Posts

, , , , , , , , , , , , , , , , , , , , , , ,

Maddie Quach

Hi everyone. Being an Customer Support from iRender, I always hope to share new things with 3D artists, data scientists from all over the world and learn from them as well.
Contact

INTEGRATIONS

Autodesk Maya
Autodesk 3DS Max
Blender
Cinema 4D
Houdini
Daz Studio
Maxwell
Omniverse
Nvidia Iray
Lumion
KeyShot
Unreal Engine
Twinmotion
Redshift
Octane
V-Ray
And many more…

iRENDER ECOSYSTEM

iRender Core – GPU Render Engine
Rynus – AI & Render Network
Chip Render Farm

iRENDER TEAM

MONDAY – SUNDAY
Hotline: (+84) 912-785-500
Skype: iRender Support
Email: [email protected]
Address 1: 68 Circular Road #02-01, 049422, Singapore.
Address 2: No.22 Thanh Cong Street, Hanoi, Vietnam.

Contact
[email protected]